We Think About Everything We Do

FIRE! Everybody knows what a fire drill is. You’ve participated in dozens of them in your life, I’ll bet. There’s a pattern. Usually, some joker or malcontent pulls an alarm lever, resulting in a...

What is a QBR? Let’s start by thinking about what they are not. Most people might think a quarterly business review (QBR) is a simple...

The Case for Building a Virtual Team After 2020’s massive unplanned, ad hoc, worldwide shift to remote work, creating a case for virtual teams may seem redundant. We’ve witnessed organizations all...

Remember “Knock-Knock” jokes? Someone goes, “Knock-Knock,” and you go, “Who’s there?” And the other person answers with, let’s say, “Hike.” You say, “Hike who?” Then the other person says, “I...

When your team goes virtual for good, it’s harder for it to work cohesively as a unit. As I write this it may be too soon to tell, but I believe a sea change is happening in the corporate world....

Have you ever played the game “Telephone?” It’s where a group of people line up and the person on the one end whispers something to whoever’s next to them. That person then turns and whispers what...

When your entire team is working from home, normal ways of catching up on projects go out the door. When you were all working at an office, it was easy to run into Mary from Accounting in the...

It’s happened. The Zoom revolution is upon us. In 2020, everyone from CEOs to celebrities, everything from book clubs to board meetings, went virtual. Suddenly, we were all forced to reckon...

Appearances matter, because, unfortunately, that’s how people make judgments about others. Maybe before you started working from home, you would watch those perfectly coiffed and dressed hosts...

Seinfeld once tackled the problem of “close-talkers,” people who stand too close to you when they make conversation. Well, in this blog, I’d like to take on what I call “over-talkers”.